গোপনীয়তা নীতিমালা (Doobazar.com)

Doobazar.com respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, why we collect it, how we use it, and how we protect it.

1. Information We Collect

• Personal information: name, phone number, email address, delivery address
• Account information: login details, order history, saved addresses
• Payment references: transaction references, but not full card details
• Device and usage data: IP address, browser type, cookies, session data

2. How We Use Your Information

• To process, verify, and deliver orders
• To process payments, refunds, COD verification, and fraud prevention
• To send order updates, support replies, return updates, and review-related communication
• To improve website security, performance, and user experience
• To comply with legal and regulatory obligations

3. Payment Security

Online payments are handled through secure third-party payment gateways. Doobazar.com does not store full debit or credit card details on its own servers.

4. Data Sharing

We only share personal information where required for operations or by law:

• Courier and logistics partners
• Payment gateways and financial institutions
• Law enforcement or regulators where legally required

We do not sell or rent your personal data.

5. Cookies

We may use cookies for session handling, login state, cart state, and continuity of use. You can manage cookies through your browser, but some features may work in a limited way.

6. Data Protection

We implement reasonable technical and organizational measures to reduce the risk of unauthorized access, misuse, loss, or alteration of your information.

7. Your Rights

• Access and update your account information
• Request deletion of your account, subject to legal record-keeping obligations
• Opt out of promotional communication

8. Policy Changes

We may update this policy when needed. Continued use of the website after an update means you accept the revised version.

9. Contact

Email: support@doobazar.com

Phone: +880 09697051794, +880 1872663099

Address: Dolipara, Turag, Uttara, Dhaka-1230